Frequently asked questions

For anyone learning German for everyday life: newcomers to Germany, students, job seekers and people preparing for exams. The course goes from A1 (complete beginner) to C2.

No. Start at A1. Every word comes with its article (der, die, das), audio, an example sentence and an English or Bangla translation.

The website works in English, Bangla and German. You can choose English, Bangla or both for word translations under Account → Translations.

When you sign up, a short placement check suggests a level. You can change it at any time.

No. Visual German runs in the browser on phones, tablets and computers. You need an internet connection.

Each chapter is a picture of a real place. Tap objects to learn the words, read the story, then find the objects again from memory. Words you miss come back in the review at the right time.

Small talk dialogues with audio, grammar lessons with exercises, guides to life in Germany, journeys with missions, a word dictionary with topic lists and murder-mystery cases in German.

The course follows the CEFR levels used by these exams and trains the everyday vocabulary and grammar they test. For each level there is a full practice exam (listening, reading, words and grammar, writing – 50 marks). We are not linked to any exam provider.

Yes. Pass a level exam with at least 30 of 50 marks and you get a Visual German certificate with your name, level, score and a check code. It shows your practice result – it is not an official language certificate like Goethe, telc or ÖSD. The A1 exam is free; A2 to C2 are part of Premium.

Yes. Some pictures and texts are made with AI help, and we review and fix them. If you find a mistake, use “Report a problem” on the page.

The complete A1 level, A1 small talk, four Life in Germany guides and 5 practice rounds a day – free forever, no card needed.

All levels from A2 to C2, unlimited practice, spaced-repetition review, all grammar lessons, all dialogues and guides, the murder-mystery cases, audio for every word and full progress stats.

Payments are handled by our reseller Paddle, which accepts cards, PayPal and other local methods. Paddle sends the invoice and handles VAT. We never see your card details.

Yes. Cancel in your account in a few clicks, or write to us. You keep Premium until the end of the month you paid for.

As a consumer in the EU you have a statutory right of withdrawal. Refunds are handled by Paddle – write to us or reply to your Paddle receipt and we'll help.

We only store what your account and learning need. No ads, no tracking cookies, no selling data. Details are in the privacy policy.

Your account and progress until you delete the account; single answers for 24 months; backups for 30 days. The full list is in the privacy policy.

Yes. Under Account → Your data you can download everything as a file or delete your account.

Use “Forgot password?” on the login page. We send you a link to set a new one.